Credit Management
The faster your customers pay the better your cashflow. Adaptive solutions can deliver better credit management, reduce your costs and boot your profits. Here are a few examples:
- You can double (and sometimes treble) the number of customers you collectors talk to daily by using a dialler.
- Using screen-popping can reduce the time it takes to deal with inbound calls – making your collectors more productive. This means that they talk to more debtors each day and collect more money.
- Sending SMS txt messages is a great way to remind people to pay you. You can send a personalised message to one person or send a standard message to many at the same time. Experience has shown that a well timed txt message will increase the likelihood of a customer paying on time.
- Call recording enables you to keep a record of what your collectors said, which is great for training. More importantly, it records any promises that the debtors make meaning you can follow them up if they are broken.
Next steps:
At New Media Software we have a wealth of experience in helping customers collect their debts.
Click here or call us today to book a demonstration. |
